718-576-1471 info@aisg-online.com

Welcome to ViC

Virtual Concierge (ViC) provides a cost effective, convenient and secure alternative for residences seeking an alternative to around-the-clock doorman

Our Services

Remote Doorman

Lost Keys? Never a problem again. Technology meets service at your front door.

Package Receiving

Welcome home, your package is waiting. ViC pro-videos residents the ability to securely receive packages.

24/7 Concierge

A doorman can’t do this, but ViC can. Arranging a ride to the airport, order flowers or make dinner reservations.

EveryGuest Service

The closes thing to having a real doorman! Each resident and every guest are greeted by a professional and friendly doorperson.

Installation Maintenance

AISG stand behind our systems with training, repairs, maintenance and ongoing customer support.

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Remote Doorman

Technology meets service at your front door. From our state of the art central control station steps from Manhattan in Long Island City we watch your front entrance 24-hours a day. Like a real doorman, we greet visitors who need assistance and provide a constant presence for your residents’ peace of mind.

Lost Keys? Never a problem again. ViC maintains a photo database of resident info. With the press of a button, a resident is greeted by our operator who can open the door anytime day or night. The ViC advantage is superior service at your front door.

ViC – All the advantages of a real doorman without the tips.


Package Receiving

Receiving a package in an apartment building just got a whole lot simpler. One of the greatest advantages of ViC is the ability of residents to securely receive packages. Once we have installed a simple package receiving closet or box in the interior of the building, ViC operators can allow FedEx, UPS and USPS delivery people into the building to stow packages in the secure area. The resident is then alerted via email or phone.

Welcome home, your package is waiting.

24/7 Concierge Services

Imagine ringing your own front door bell and arranging a ride to the airport. Or perhaps you want to order flowers, make dinner reservations or get tickets to a show. ViC is teaming up with a top concierge service in New York to bring a new level of service to your front door.

A doorman can’t do this, but ViC can.

Installation and Service

From a simple 4-camera system to the most complex 21st century network, AISG will design a fully customized system to suit your unique requirements, within your financial objectives. AISG uses only the latest digital technologies, and we stand behind our systems with training, repairs, maintenance and ongoing customer support. When you need to adapt your system as your needs change, AISG CCTV systems are upgradeable, saving you unnecessary expenditures on new equipment.

With extensive experience in the security industry, unmatched technical knowledge and the support to handle the most demanding jobs, AISG can provide your business or institution the peace of mind of a job done right. We draw on expertise from top manufacturers and stand on a solid foundation of experienced, professional consultants.

We are AISG. Your world is secure.

EveryGuest Service

EveryGuest™ is our closest service yet to a real doorman. With EveryGuest, each resident and every guest are greeted by a professional, friendly doorperson. Just like in the finest buildings, EveryGuest service provides a professional level of greeting and security unmatched by other electronic doorman services. Depending on a resident’s preference, he might hear this when he arrives home, “Welcome Home Mr. Davis, you have a package waiting and your dog walker came at 10AM. Can I help order you dinner?” And we even open the door for him.* Now that’s service. That’s EveryGuest™ from ViC.

Automatic power door opening requires installation of additional hardware and in some cases a new door.

Frequently Asked Questions

Get answers to frequently-asked questions about AISG Managed Services here.

Where are the Concierges located?
AISG has regional offices in California, Florida, Ohio, Texas, with the main concierge being located at our off site AISG headquarters in College Point, Queens.

How long does it take to install?
Typically, an installation takes approximately 3-5 days depending on variables such as age of building and scope of the given project.

Does someone watch the cameras 24/7?
The cameras are recording 24/7/365 and operators respond on demand. The cameras are not constantly being watched as that service could not be provided by anyone in a cost effective manner to the client. Technology like motion sensors and door contacts are used to assist the operators in monitoring a building.


Get In Touch

Contact Info

Thank you for visiting our website. Please provide us feedback so that we can continue to enhance the site to better serve you. Your feedback is valuable to us.

To help us better respond to your inquiry please email; info@aisg-online.com with your feedback, or call to speak to a representative.

Address: AISG – Virtual Concierge
114-02 15th Avenue,
College Point, NY 11356

Toll Free: 877-496-8145

Telephone: 718-576-1471

FAX: 718-785-3213

Email: info@aisg-online.com