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Services Overview

Virtual Concierge (ViC) is service the kind of service that used to be exclusive to the finest buildings in major urban cities like New York and Miami. Now, through compatibility and cost modifications, ViC by AISG can be integrated in buildings nationwide! Our friendly door people are standing by 24 hours a day to make your life a little easier, a little safer and a little more like home. From letting UPS deliver your package, to letting you in when you’ve locked yourself out Virtual Concierge is there.

VIC operators taking service calls

Remote Doorman Services

Technology meets service at your front door. From our state of the art central control headquarters in NYC coupled with our regional tech offices, we watch your front entrance 24-hours a day. Like a real doorman, we greet visitors who need assistance and provide a constant presence for your residents’ peace of mind.

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Butler holding sevice bell with white gloved hand while customer is ringing the bell with extended index finger

Exclusive EveryGuest Services

EveryGuest is an optional service of Virtual Concierge; our friendly operators greet each guest to the building and call the resident to alert them. If the resident wishes, we send up the guest. A level of service that mimics that of a highly trained real doorman.

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Services List

  • Remote Doorman Service
  • Secure Package Delivery
  • 24 hours concierge services
  • Installation and maintenance
  • Exclusive everyguest service
  • more services


The Knickerbocker Lofts formerly housed the Knickerbocker press of G.P. Putnam’s Sons and now boasts one of the best loft renovations in the New York area…”

— Susan Newman

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